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Please note: Orders CANNOT be changed, modified, or canceled after checkout! If you have questions regarding our items before placing your order or are having technical issues with ordering, please contact Customer Care. Returns Learn more about returns when you explore our Returns page Shipping & Order Status check our page vicaishstore ships to the Continental US and Hawaii, Alaska, and Canada for an extra fee. Learn more about our shipping and return policy vicaishstore Want to save on your sign up? Start earning points and redeeming rewards! and free gifts Shopping with Us? What Do I Do If An Item Is Out Of Stock? We know how it feels to fall in love with a piece to find out it's sold out later! Don't stress; we have you covered! Sign up to receive restock notifications when an item is back in stock: Select your Size Select Email When Available Enter your Email Address or Phone Number Click "Notify Me When Available” Do You Have A Physical Store? Yes, check out our retail store located in Bowling Green, KY. Our store is located at: 1001 north olden ave, Trenton New Jersey 08638 Can I Pick Up An Item From The Store? yes Some of our items are exclusive online deals, while others are available in-store. When you check out, you can choose between the shipping or pick up available options. Payment Methods What Payment Options Do You Accept? We accept the following tenders: Visa, Mastercard, American Express, Discover, Diners Club, ELO, JCB, AfterPay, Venmo, Shop pay and PayPal. What is Afterpay? Afterpay is a service that allows us to offer our customers the ability to make purchases now and pay for them in four equal payments made every two weeks without any interest. How Do I Use Afterpay? Just shop with us and let us know and check out as usual. At checkout, choose Afterpay as your payment method and you will be directed to the Afterpay website. If it’s your first time using Afterpay, you’ll be asked to register and provide payment details (Visa or Mastercard). If you’ve used Afterpay before, just log into your Afterpay account. Then complete your order on our site. Please note, all items in your shopping bag must be eligible for payment with Afterpay and the total amount due must be between $35 and $1,000. How Does The Afterpay Payment Schedule Work? When using Afterpay, you must make your first payment at the time of purchase. The remaining three payments are then charged automatically to your selected payment method every two weeks in equal installments. If you would like to make additional unscheduled payments before they are due, you may log into Afterpay to make your payments early. Afterpay will then adjust the amount owed accordingly. You can log into your Afterpay account anytime to view your payment schedule or make a payment before the next due date. What If I Can’t Pay An Afterpay Installment? If funds are not available or you otherwise do not make your payment when it is due, late fees may apply. Click here for complete terms. Where Can I Use Afterpay? Afterpay can only be used on purchases made on the vicaishstore.com website. Afterpay cannot be used as a form of payment for purchases at our Retail store location. When Will My Items Be Delivered If I Use Afterpay? Afterpay orders are delivered in accordance with our shipping policy, and will be sent out directly after your purchase, like any order placed on vicaishstore.com Visit our Shipping FAQs page for more information. How Do I Return An Item Purchased With Afterpay? Returns of items purchased with Afterpay can be made in accordance with our return policy for a E-Gift Card. Use our online return portal here to print a return label. Can I Use Afterpay If I’m An International Customer? Afterpay is only offered to our customers who have a US billing address, US shipping address, a US Visa or Mastercard (credit or debit card), and a US mobile phone number. Customers with international billing addresses, shipping addresses, and/or phone numbers will not be able to set up an account with Afterpay. Is There A Limit To How Much I Can Spend On A Single Afterpay Transaction? Yes, your total amount due must be between $35 and $1,000 to use Afterpay on pinklily.com. Where Can I Find Out More About Afterpay? Visit the Afterpay website here for a comprehensive list of FAQs and check out Afterpay’s Privacy Policy found here. If you have a question about your Afterpay account, please contact the Afterpay toll-free customer support line at 855 289 6014 or use the contact form found here. What Happens If There Is An Error Message On My Order? If you have questions regarding our items before placing your order or are having technical issues with ordering, please contact our Customer Care Shop Pay Installments How Does Shop Pay Installments Work? Shop Pay gives you the option to pay in full at checkout, or to split your purchase into four equal, bi-weekly, interest-free installment payments. When available, Shop Pay Installments is an option for orders between 50 USD and 3,000 USD. There are no additional charges, interest rates, or late fees, and checking eligibility has no impact to credit. Am I Eligible To Use Shop Pay Installments? To use Shop Pay Installments, you need to live in the United States and register for Shop Pay. When choosing Shop Pay Installments, the following limitations apply: You can't pay for an order if the order includes currency in any form, including virtual and digital currency, like gift cards. Orders need to be between 50 USD and 3,000 USD, including shipping and taxes. If you change your Shop Pay phone number, then you also need to update this with Affirm before you can pay for another purchase using Shop Pay Installments. Shop Pay Installments doesn't accept Capital One cards, prepaid debit cards, or prepaid credit cards. How Do I Manage Shop Pay Installments? Your Shop Pay Installments orders appear in the Home tab of the app. You can tap on an order for a summary of your repayment status. Tap View installments for more detailed info about past and upcoming payments. Make a manual payment on a Shop Pay Installments order: You can make a manual payment on a Shop Pay Installments order in the Shop app. From the Home tab, tap the order you want to make a payment for. Tap View Installments, and then tap Make a payment. Select an option in the Amount to pay section. In the Card section, select the card you want to pay with. Tap Pay now, and then tap Continue. Change your payment method for an existing Shop Pay Installments order: You can change your payment method on a Shop Pay Installments order while it's in repayment. Going forward, the new payment method will be used for payments on this order. If you want to update your payment method for multiple Shop Pay Installments orders, then you need to complete the steps below for each order. From the Home tab, tap the order that you want to change the payment method for. Tap View Installments, and then tap Payment options. Select the new payment method that you want to use. If you need to add a new payment method, then tap Use a different card, and complete the required fields. Where Can I Find More Info On Shop Pay Installments? For info about an existing order or to ask for a refund, please contact our Customer Care team here. For info about Shop Pay Installments payments and financing, such as why you might not have been approved, visit the Shop Pay Installments Help Center. For general info about the Shop Pay Installments experience, such as how it works and the purchase flow, email installments@shop.app. Gift Cards Do You Have Gift Cards? Of course, we do! Shop our Pink Lily E-gift Card options here. The purchaser will receive an email with the E-Gift card code to forward to the intended recipient. E-gift Cards are non-refundable and do not expire. Promotion codes can't be applied toward the purchase of gift cards, sales tax, or shipping costs. How Can I Use A E-gift Card Or Promo Code? When you start the checkout process click the button that says add a discount code or a gift card. Promotion codes can't be applied toward the purchase of gift cards, sales tax, or shipping costs. Quick links thank you for shopping with vicaishstore.com Customer Care Search Terms of service Track Order Privacy policy Return and refund policy Shipping Information Information FQA Shop About Us Our Mission Customer Reviews Contact Us Search Home Wholesale Pallets New Products Sale Newsletter Sign Up Sign up for notification of gift, promotion, giveaway sales, new arrivals & insider only discounts and more become our VIP member to save 10% off every-time you shop enter your email address Submit Facebook Instagram Pinterest TikTok YouTube Twitter All Rights Reserved. Powered by vicaishstore.com Payment methods The cookie settings on this website are set to "allow all cookies" to give you the very best experience. Please click Accept Cookies to continue to use the site. Privacy PolicyAccept ✔ Menu Close Sign In Create an Account My Wish List

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

This website is operated by vicaishstore. Throughout the site, the terms “we”, “us” and “our” refer to vicaishstore. vicaishstore offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.